Stop losing customers you've already won.

Automated renewal reminders, failed payment recovery, and lapsed policyholder re-engagement — all via WhatsApp. Retention improves by 12-24 months per cohort.

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The silent revenue killer.

50% NTU rates. Lapse curves that destroy lifetime value. Failed debit orders going unrecovered. Your retention problem is a distribution problem — you built systems to acquire, not to keep.

A retention engine that never sleeps.

H2A's 60/30/15/7 day cascade reaches policyholders at exactly the right moment. Failed debit order recovery happens within hours, not weeks. Lapsed customers re-engage through personalised WhatsApp campaigns. M-Pesa and MoMo payment collection reaches the unbanked.

How It Works

01

Remind

60/30/15/7 day automated renewal cascade via WhatsApp

02

Recover

Failed debit order recovery within hours, not weeks

03

Re-engage

Lapsed policyholder campaigns with personalised offers

The Numbers

2x

Payment recovery rate

12-24mo

Retention extension per cohort

50%

Reduction in NTU rates

Keep the customers you've earned.

See how H2A's retention engine works with your portfolio.

Book a Demo
Try H2A on WhatsApp